When you are seeking the best kind of IT support for your growing business, then you may begin to wonder how you can choose between keeping it inhouse or outsourcing your IT services. Here, we explore the benefits and issues associated with each - and how Orion 247 can help.
Benefits Of Internal IT
Perhaps the most obvious solution to bringing IT services and support to your business is being able to hire your own internal IT team. You as a business owner or manager can enjoy immediate control over who you choose to employ and what procedures they carry out. If you have your own thorough onboarding process, your IT team will also be aware of your business, how it functions, and how different departments connect. This increases the chances of your IT support team becoming an asset you can rely on for years to come. You will also have control over your data, which is a bonus when it comes to planning, updates
and security.
Issues With Internal IT
While there are many advantages to hiring an internal IT department, there are also downsides. You will have to spend a fair amount of money to source, interview, hire and onboard your team, and since you will likely need at least two team members this can become time-consuming. If you are thinking about hiring a relatively small IT team, it can be easy for them to become overwhelmed by a growing business, especially as you may not be able to attract higher-level IT professionals initially. Not only that, but while having full
control and oversight of your data is a benefit, it can also be an issue if you lose data, as you will be completely liable.
Benefits Of Outsourced IT
Perhaps the most obvious benefit of outsourcing is that the buy-in cost is less, and you won’t need to interview, hire, or train staff yourself. Outsourced IT can also grow with your business in a seamless way, as you can afford more staff than you would if you were paying overheads for internal team members. While your data is not entirely in your hands, you will have increased access to the latest updates, tools and innovations that may have been difficult to keep up with on your own.
Issues With Outsourced IT
There are a few issues with outsourced IT managed service, the primary drawback being that you lose direct oversight, and you may also find that some companies offering this service will not be able to offer a bespoke service to you.
How Orion 247 Can Help
Have you decided that outsourcing could benefit you more than inhouse IT support? Then get in touch with Orion 247. We offer IT services globally, with consistently high service and customer support as standard. Let us know how we can help your business thrive by getting in touch today.
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