Orion 247 - Global IT Support Blog

Resource As A Service: What Is It And Why Do You Need It?

Written by Orion 247 | May 11, 2022 8:38:00 AM

In a business of any size, there is a lot to consider. One thing that must be thought about and especially considered in the business is your IT systems. In many ways, IT is the heart of your company, and having the right support available is very essential. But how can you get the right IT support without overspending? In this article, we explore what Orion 247’s Resource As A Service (RAAS) can do for you.

What Is RAAS?

Resource As A Service (RAAS) is how we provide the best service to different kinds of businesses globally. RAAS is available twenty-four hours a day, seven days a week, to ensure that we can help to remedy your IT issues quickly and efficiently. Even if you have a smaller IT environment, RAAS can be a fantastic way to get the help you need without waiting.

Instant Support

Our RAAS technicians are available immediately, so you can make advancements in your business without worrying that your IT systems won’t be able to keep up. You can just focus on what’s important and let our team do the rest.

A Dedicated Team

The dedicated RAAS team are pre-qualified and have the experience and resources necessary to work on your terms, meeting your exact requirements. Every business is different - but our approach is always thorough and fast.

Simple Processes

You don’t have to worry about figuring out a complex process when it comes to our RAAS function. We have pre-screening and qualification criteria that our technicians have to meet and post-placement guarantees to ensure high quality for you.

Pay-As-You-Go Convenience

Concerned about the expense of hiring your own on-site IT support? Using our RAAS service can save you money, being a fraction of the cost of hiring yourself, and cheaper than subscription-based support. It is a pay-as-you-go service, not a subscription, so you can pay for a technician as of and when you need them.

Who Is Orion 247?

Orion 247 is proven to be an invaluable part of your business. We offer international support for companies of all sizes, providing a proactive IT resource. Our team of experienced and qualified engineers are on hand to help you with your IT issues onsite with remote support - perfect for those who are looking to expand their business overseas and want to maintain excellent support.

When it comes down to it, your company could benefit enormously from having RAAS available to you when you need it. Get in touch with Orion 247 to find out more about RAAS and our impressive IT resource solutions.

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