Focus On Service: Japan | Orion 247 Excel In Japan With Enhanced Services & Exciting New Projects

After years of Brexit debates, some extremely positive news regarding the first major post-Brexit trade deal was announced last month. The UK has secured, in principle, a free trade agreement with Japan, which is set to increase trade between the two countries by an estimated £15.2 billion.

The agreement will see a major boost across multiple industries, including the tech sector. It is estimated that the deal will deliver a £1.5 billion boost the UK economy and increase workers’ wages by £800 million over the long term.

Whilst Orion has already built a strong presence throughout Japan, this will certainly enhance our service offering and create scope to provide a wider range of services with particular focus on the ability to install and maintain new and emerging technologies.

Japan is the eleventh most populated country in the world, with 75% of the country being mountainous, the population of 126.2 million is concentrated on narrow coastal plains. The country is made up of 4 main islands; Hokkaido, Honshu, Shikoku and Kyushu, with nearly 4,000 additional smaller islands.

With the geographical challenges in mind, Orion 247 has invested valuable time in ensuring our service reach is country wide and not just in the larger cities such as Tokyo and Osaka. We have reliable and trusted engineers in; Tokyo, Osaka, Takamatsu, Fukuoka, Saga, Sasebo and Okinawa, which enables us to offer a 24x7x4 hour service response in Tokyo and Osaka and a Next Business Day response across the rest of the country.

24×7 access to warehousing facilities in Tokyo and Osaka mean we are more than prepared when it comes to shipping spare parts to site. Together with an English and Japanese speaking service desk, we are able to offer a fully managed service across the whole country which is a unique position to be in and gives valuable support to our partners.

Japan is the third largest economy in the world in relation to nominal GDP and the fourth largest in terms of purchasing power parity. It is home to some of the largest technologically advanced manufacturers of motor vehicles, machine tools, steel and nonferrous metals, ships, pharmaceuticals and textiles. One industry we have seen particular growth and activity from an IT services point of view, is the pharmaceutical industry.

‘Our growth and ongoing support activities across Japan have seen more than a 20% increase recently. Our partners rely on us to provide responsive and cost-effective hardware break fix support and our provision of resource for the pharmaceutical industry is also in high demand. In addition to this, we are working on some exciting large bids in the retail industry, including one for in-store IT support for a leading beauty company with 550 shops nationwide’, commented Darrell Arnold, Sales Director at Orion 247.

Our skill sets across Japan cover many areas of IT support:

-End user computing

-Third party hardware break fix

-Helpdesk support

-Installs, Rack & Stack, deployments, ITAD

-A wide range of professional services

-Wireless Surveys (Ekahau & AirMagnet)

If you would like to know more about our service portfolio in Japan and find out how we can add value, please email sales@orion247.com or call +44(0)1756 633882